For G’Nadine Grant, dressing for Christmas is a tradition she takes seriously.
Her closet is full of festivities, from ugly sweaters and Santa stockings to elf shoes.
âChristmas hats, Christmas dresses, everything, all the shebang,â she said.
But this year, his joie de vivre is mixed with shock.
Grant took to the Walmart website looking for ugly Christmas sweaters and said she couldn’t believe what we saw when she typed “plus size ugly Christmas sweaters for women” in the bar. of research.
âI am livid. I am very angry,â she said.
The website lists sizes as 3x, 4x, 2xxl – and “cow”.
“Obviously these are taller people, and you refer to taller people as ‘cows’, really? Grant said. âIt shouldn’t be on your website. I don’t think it was a prank because if it was a prank it sure isn’t funny.â
Grant tried to call the company’s headquarters, but found himself in a bind.
âIt’s not really a customer service issue. It’s a head office issue that Walmart would allow something like that on their website. So nothing really got done,â he said. she declared.
NBC 6 reached out to Walmart on Tuesday night for a statement, and a spokesperson responded, “It’s definitely not ok and we are working to determine what happens now.”
“In this case, the customer had been looking for an ugly plus-size cow Christmas sweater. And that’s how that word appeared there,” Carrie McKnight of Walmart’s e-commerce department said Thursday. “This is by no means a size descriptor. It’s just a sweater. A cowhide sweater that someone had been looking for.”
Grant says she feels the etiquette could lead to bodily shame.
âI’m angry for new mothers who just had babies and you can be a little anxious because they’ve added a few pounds or whatever,â she said.
McKnight said she understands how confusing the problem is.
âIt’s not representative of who we are as a company,â she said.