CHATTANOOGA, Tenn. (WDEF) – Although they are convenient, there is always a risk when using payment applications or online banking.
Especially as criminals get creative and come up with other ways to scam you.
There are ways to fight back and protect your personal information.
It doesn’t take long to find several Zelle payment app users online, who say they’ve lost thousands of dollars to third-party scammers.
The victims thought the fraudsters were representatives of their banks.
“Unfortunately, some of these cases of fraud, the mainstream scams that are going on, are becoming more prevalent and more advanced,” said George Wilson, CEO of Southern Payroll & Benefits.
Wilson says payment app users need to be smart and very careful. Of course, you can’t trust everyone.
Wilson says not to respond to suspicious emails. If someone asks for bank account or personal information, contact the bank directly to see if it’s legitimate.
“Hey, did you email me asking for this? Do not respond in case it’s some kind of phishing scam or anything like that,” he said. -he declares.
It’s worth taking the extra steps to make sure your information is protected.
“There are many great programs out there that deal with protecting against identity theft, restoring your credit and so on,” Wilson said. “I don’t think it’s a bad investment for people. They are generally fair, relatively inexpensive, and as it becomes more widespread, the need for services like this will also increase.
And based on these recent cases, Wilson says mobile payment apps need to strengthen their security at every level.
“Several of our customers every 90 days or so the banks force them to change their password. So, as scammers and hackers get more advanced, we just have to try to get more advanced to keep up with them.
Two-factor authentication is also recommended to better protect your personal information.