With the government taking bold steps to modernize its systems, the era of long queues that required motorists to miss work to access traffic services will soon be a thing of the past.
This is according to Transport Minister Fikile Mbalula who, in conjunction with the Road Traffic Management Corporation (RTMC), launched an online payment gateway in Johannesburg on Thursday for driving and vehicle license renewals, among other services.
“These services, which we are rolling out today, will undoubtedly improve efficiency and reduce the time the end user spends in a queue. Motorists will be able to access most of the services they have had to travel and queue at a Driver’s License Examination Center (DLTC) in the past, from the comfort of their own home and office.
“We have reached the culmination of a process that began two years ago, intended to provide faster and more innovative ways to improve the experience of our motorists in a way that will elevate service delivery to a higher trajectory,” Mbalula said.
A bouquet of online traffic services, which were previously only accessible by visiting a registration authority or DLTC, have been made available on the RTMC online platform with immediate effect.
These services include the online application, issuance and delivery of a motor vehicle license and disc to the owner of the motor vehicle.
Motorists will also be able to online request, issue and deliver a Motor Vehicle Registration Certificate to the motor vehicle title holder for financial institutions, large fleet operators and car dealerships.
The platform allows the online request and payment of a reservation for the renewal, in person, of a driver’s license card at a driver’s license examination center.
In addition, the platform offers online application and payment for the issuance of such a driving license card, to the holder concerned as well as the provision of an electronic copy of an accident report.
“Online notification of change of ownership of a motor vehicle by the holder or current owner will be implemented at a later date. The online system has also been enhanced to allow financial institutions, insurance companies and car dealerships to register vehicles directly on the National Traffic Information System (NaTIS).
“This will improve convenience and help tackle the rampant crime associated with vehicle change ownership. corruption,” the minister said.
Additional enhancements to the system will allow vehicle owners to be alerted quickly if their vehicles have been cloned.
System users will also be able to pay their traffic fines on the same platform without having to travel to different locations.
“We have been working hard to finalize the introduction of online submission of eye test results by private optometrists registered with the Health Professions Council of South Africa. We remain hopeful to finalize this issue soon and put this crucial service in service at the earliest possible date,” the minister said.
(With contributions from the South African government press release)