PennDOT adds new online services for residents with handicapped parking signs

PennDOT is adding more online services for residents who use temporary or permanent disabled parking signs.

Instead of filling out forms, mailing them to the Pennsylvania Department of Transportation, and waiting for them to be processed, customers can now go to the PennDOT website. here renew permanent plates, change the address of permanent and temporary plates and replace lost, stolen or damaged permanent or temporary plates.

There are more than 900,000 permanent signs in Pennsylvania, PennDOT Assistant Secretary for Driver and Vehicle Services Kurt Myers said Monday.

“They can just go online, they don’t have to fill out a paper form or mail it to us, they can just go online and renew,” he said.

The new online services were added to the PennDOT website in late June, and as of last week, more than 650 customers have already used the online system, Myers said.

The permanent signs are renewed every five years due to wear and tear from snagging on vehicle windows, Myers said. Users will receive a renewal form 60 days before they expire and customers can still renew the form by mail, although Myers added that there is no additional charge to use the online service.

PennDOT wants to make more services available online, but while this is one of PennDOT’s first steps regarding disability placards, Myers stressed that the department wants to make sure the system isn’t not abused.

“We are certainly looking to the future to allow individuals to get their initial issuance of a sign over the internet, but maintaining the integrity of the process is extremely important to us. We want to make sure that people who need a sign have an easy and accessible way to receive it, but at the same time we make sure that the integrity of the process is maintained so that the signs are not used misguidedly,” Myers said.

Signs are more than just a piece of plastic, Myers said, “There are lives behind them, and their lives and quality of life are dramatically improved when we make things easier to acquire, while maintaining the quality of the process”. .”

The problem is personal for Scott Caulfield, a member of the board of directors of UniqueSource, which partners with PennDOT for the issuance of parking plates. Caulfield uses a wheelchair and has used the parking signs for several years.

“To me, accessibility means accessing all of people’s abilities,” he said. “Accessibility isn’t just compliance with (the Americans with Disabilities Act), it’s also taking the extra steps, instituting ethical best practices. It is what it is, it’s not required by the Americans with Disabilities Act, but still needs more good ethical practice to make accessibility options like parking signs more accessible to those who need it.

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Sarah Cassi can be reached at [email protected].

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