Online services and tools | Office of the Washington State Insurance Commissioner


Below is a comprehensive list of online services from the Office of the Insurance Commissioner (OIC). These services help you do business with us and give you access to our regulatory information.

The most popular

Search for agents, brokers and companies – Search for an insurance agent, agency, or company to find contact information, license status, appointments/affiliations, complaint history, disciplinary orders, tax records, network access reports and financial statements.

File a complaint against an insurance company or check the status of your complaint – If you have a problem with an action or decision made by your insurance company, the OCI may require them to provide an explanation and ensure that they comply with Washington State laws and your policy .

File a complaint against an agent, agency or other insurance licensee – The Commissariat investigates complaints against agents, agencies and other insurance licensees. Where appropriate, we take action, such as imposing fines and suspending or revoking a license.

Search for orders – Search for disciplinary orders, general orders and fines issued by the Office of the Commissioner of Insurance since 2010.

Administrative hearing files with document search – Administrative hearings include both contested case hearings (including appeals of disciplinary actions taken by the Commissioner) and other types of hearings, such as the approval of proposed mergers.

For consumers

Insurance Fraud Reporting Form – Is someone trying to deceive an insurance company? Use this form to report fraud against an insurance company.

Health insurance rate increases research – View rate increases and see how they are revised. Sign up to receive an email when a company submits a quote request.

Comparison of healthcare carrier financial information – View healthcare carrier financial information, including revenue, average monthly premium, claims, surplus, and administrative expenses.

Finding Independent Review Decisions – Search independent review decisions submitted to our office on health insurance claim denials since 2016.

Life insurance policy search tool (naic.org) – People who believe they are beneficiaries, executors or legal representatives of a deceased person can use this form to request assistance in finding benefits from old life insurance policies and annuity contracts.

Continuing Education (CE) Providers

Submit course listings – Submit listings online, view your list of approved courses, or update your contact information.

Insurance producers

Apply for, renew or update your license– New applicants and returning users can apply, renew, track status or update their individual producer or business entity license.

Print your license – Log in to your account to view and print your license certificates.

Surplus Online Brokers File, Change and Pay Premium Taxes – Surplus online brokerage business entities with active licenses during the tax year can file a premium tax return here.

Insurers

Company Complaint Response System (CRS) – Receive and respond to consumer complaints submitted to the Office of the Washington State Insurance Commissioner.

File, modify and pay premium taxes; pay the regulatory surcharge – Insurers licensed to do business in Washington State can file and pay their premium tax and statutory surcharge.

File financial statements and supplements – Insurance companies, charitable annuities, service contract providers, protection product warranty providers, life insurance settlement providers, home heating services and rebate plan organizations may file their annual returns and reports here.

Submit, renew or cancel appointments or print your appointment certificates – Insurers can login and submit insurance producer appointments.

Network Access Reports – Health insurance companies can file connection and network access reports.

Submit new independent review requests and decisions – Health insurance companies may submit new registrant independent review requests for external independent review.

Independent Review Bodies (IROs)

Apply as an Independent Review Body – Entities acting as an IRO in Washington State must register with the Office of the Washington State Insurance Commissioner.

Submit certification and recertification details – IROs can submit their certification and recertification documents.

Submit Independent Review Decisions – IROs can access assignments and report decisions to the Office of the Washington State Insurance Commissioner.

Small pharmacy calls

First submission of an appeal to the OIC – Small pharmacies located in Washington State may appeal to the Office of the Insurance Commissioner regarding a Pharmacy Benefits Manager’s (PBM) decision regarding reimbursement of the cost of a drug.

Submit a new call or track an existing call– Small pharmacies can log into their account to submit a new appeal or follow an existing appeal.

Pharmaceutical Benefits Manager (PBM)

Pharmacy Benefits Manager Registration – PBM applicants must register with the Office of the Washington State Insurance Commissioner.

Submit, edit annual filing and pay fees – PBMs registered with the OCI declare their annual gross income, renew their registration and pay the fees.

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