Not connecting to Call of Duty online services


If Call of Duty Black Ops Cold War is unable to connect to online servicesthen this post may help you. Call of Duty: Black Ops Cold War is an addition to the Call of Duty franchise and is enjoyed by millions of gamers. However, some players have reported experiencing issues connecting to online services.

While some users have encountered the “Unable to connect to online services“error message, some users reported being stuck at”Connecting to Call of Duty Online Servicesfilter. Now, if you are one of those users experiencing this problem, this post is for you. We are going to discuss several working fixes that should get you rid of the problem.

Why can’t I log in to online services on CoD cold war?

Here are some of the potential causes why you may not be able to connect to online services on Call of Duty Black Ops Cold War:

  • This issue may be caused by server issues. There may be a server overload problem. Or, the servers may be down for maintenance. Therefore, you need to ensure that there is no service outage or the servers are not under maintenance.
  • It can also be triggered due to missing administrator rights to launch the game. So, if the scenario is applicable, try to launch the game and game launcher as administrator.
  • If you have outdated, faulty, or corrupted network drivers on your system, this issue is likely to occur. So, update all your network drivers then see if the issue is resolved or not.
  • Your firewall or antivirus can be another cause of the same problem. In this case, you can try allowing your game to pass through your firewall to fix the problem.
  • You may have trouble logging in to online services if you haven’t linked Activision and Blizzard accounts. So make sure you have linked your Activision and Blizzard accounts.

You can try an appropriate solution depending on which scenario works best for you.

Not connecting to Call of Duty online services

Here are the methods you can use to solve the ”Unable to connect to online services“or the”Connecting to Call of Duty Online Services” screen on Call of Duty Black Ops Cold War:

  1. Make sure the game server is not down.
  2. Run your game and game launcher with administrator privileges.
  3. Update your network card driver.
  4. Allow Call of Duty Black Ops Cold War through Windows Firewall.
  5. Link your Activision and Blizzard accounts.

Now let’s discuss the above solutions in detail!

1]Make sure the game server is not down

In many cases, if you are unable to connect to online services in Call of Duty, it may be due to server issues. Game servers may be down due to server failure or maintenance. Therefore, you should check the server status of Activision and Call of Duty and make sure the servers are not down. To do this, you can use a free service status checker.

If you discover that the server is down, there is nothing you can do about it. Wait a bit and then try to connect to online services again. However, if the server status is operational, there must be some other reason for the problem. So, try another method to fix the problem.

Lily: Call of Duty Vanguard keeps freezing or crashing.

2]Run your game and game launcher with administrator privileges

The problem might be due to the lack of admin rights to run the game. In this case, you can simply try to relaunch your game and game launcher with admin privileges.

To run the game launcher as an administrator, try the steps below:

  1. First, quit the game launcher i.e. Battle.net.
  2. Now go to the Battle.net shortcut on your desktop and right click on it.
  3. Then select the Execute as administrator then click Yes at the UAC prompt.
  4. After that, try to launch the game and see if the issue is resolved.

To launch the game, follow the steps below:

  1. First, open Battle.net and click on Games.
  2. Now go to Call of Duty: BOCW then press the Options > Show in Explorer option. This will open the game installation directory.
  3. Next, right-click on the BlackOpsColdWar.exe file and select the Properties button.
  4. After that, navigate to the Compatibility tab and check the box Run this program as an administrator.
  5. Finally, press the OK button to save the changes.

See if launching the game and game launcher with admin rights fixes the issue for you. Otherwise, you can move on to the next solution to fix the problem.

See: Fixed memory error 13-71 in Call of Duty Modern Warfare and WarZone.

3]Update your network card driver

This issue may be caused by outdated or faulty network drivers. So if you haven’t updated your network drivers, consider updating them and then try connecting to online services again in Call of Duty Cold War.

To update network drivers, you can use the following methods:

  1. Manually update network drivers; open the Settings app and navigate to Windows Update > Advanced Options > Optional Update.
  2. Use Device Manager to update your network card drivers.
  3. Visit the official website of your device manufacturer and download the network drivers.
  4. Try free third-party driver updater software to automatically update your network drivers.

Update your network drivers then see if the error is fixed or not. If you still have the same problem, move on to the next potential fix to fix the problem.

Lily: Fixed error code 664640 in Call of Duty Modern Warfare or Warzone.

4]Allow Call of Duty Black Ops Cold War through Windows Firewall

There are several cases where your firewall is blocking the connection between the server and the game launcher. If the scenario applies, you can try allowing the game through Windows Firewall to fix the problem. Moreover, the problem could also be caused by your overprotective antivirus suite. So, you can try adding the game and game launcher (Battle.net) to your antivirus’s exceptions or exclusions list.

Here are the steps to allow the game through Windows Firewall:

  1. First, bring up the Run dialog box by pressing the Windows + R keyboard shortcut.
  2. Now types firewall.cpl then press Enter button to open Windows Defender Firewall window.
  3. After that click on the Allow an app or feature through Windows Defender Firewall option present in the left pane.
  4. Then press the Modify the parameters button then press the Allow another app… button.
  5. Then simply browse and select the Battle.net executable and BlackOpsColdWar.exe files to add them to the list of allowed apps and features.
  6. Now make sure to enable the added apps and then check the boxes for Private and Public.
  7. Finally, click on the OK button to apply the changes.

You can try restarting the game and then see if you are able to connect to online services or not. If the issue persists, try the next potential fix to resolve the error.

See: Fixed COD Modern Warfare DEV ERROR 6068, 6606, 6065, 6165, 6071.

5]Link your Activision and Blizzard accounts

You may not be able to sign in to online services if you haven’t linked your Activision and Blizzard accounts. So, if the scenario is applicable, you can try linking your Activision and Blizzard accounts to fix the error. To do this, you can try the steps below:

  1. First, go to the activision.com website in your web browser.
  2. Now login to your account and then click on PROFILE.
  3. Then click on the Link to Battle.net account and follow the onscreen instructions to link your account.
  4. When the process is complete, relaunch Battle.net and see if the issue is resolved or not.

See: COD Warzone lagging or having FPS drops on Windows 11/10 PC.

Why does Modern Warfare say login failed?

If the connection fails on Modern Warfare, it may be due to network connectivity issues. So make sure you are connected to a stable internet connection and have up-to-date network drivers on your PC. In addition to this, it can also be due to server overload issues. Therefore, check the server status of Activision and Call of Duty and make sure it is up and running.

Why is my Cold War not loading?

If Cold War is stuck on the loading screen or fails to load, it could be due to corrupt game files, outdated network card drivers, or internet connectivity issues. Also, if you haven’t linked your Blizzard account to Activision, you might run into this issue. So, to fix the problem, try verifying the integrity of your game files, updating your network drivers, improving your internet connection, and linking Activision and Blizzard accounts.

I hope this helps you!

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Call of Duty Black Ops Cold War not connecting to online services

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