Maybank online services, ATMs temporarily unavailable (Update: Services back to normal)


Update: Maybank announced that its services had returned to normal.

“Please note that you can now do your banking services on all of our channels as they have returned to normal. Our sincere apologies for the inconvenience and thank you for your patience and continued support,” the company noted on Twitter.

PETALING JAYA: Maybank has announced that a number of its services are currently unavailable.

In one assignment On Twitter, the company listed Maybank2u web, mobile banking, ATMs, self-service terminals, debit card usage and banking at its branches as “temporarily unavailable”.

“We apologize for the inconvenience and are working to resolve the issue as soon as possible. Thank you for your patience and understanding,” the company said.

The company did not share any details on when its services will be restored or what caused the outage.

Some Twitter users have shared that they are unable to make payments with their debit cards and perform transactions such as online transfers due to this issue. The outage made Maybank a trending hashtag with over 2,800 tweets.

Maybank was also hit by a service outage last month when it announced that its Maybank2u website and app as well as the MAE app were temporarily unavailable.

LifestyleTech has contacted Maybank for comment.

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