Joplin Town Online Services Closed | KSNF / KODE



Posted:
Update:

JOPLIN, Mo. – The city of Joplin’s computer system is down, rendering online services inaccessible to the public. As City staff work on this issue, please note the following service changes during this time:

City phones do not work because the system is internet based. The 9-1-1 system is still operational.

Online payments for utility bills (garbage and sewerage) or court fines cannot be made. Citizens can still make payments in person with a check or in cash.

The Municipal Court cannot do any case management work.

Planning and Zoning – The front counter is open. Can take requests at the reception desk. Will accept cash and checks for payment. No cards please.

Building Division – All services provided at the reception desk. Can still issue building permits at the reception desk. Can accept cash or checks. May schedule inspections only at reception desk as phones are not working.

Application of the code – Service provided and complaints accepted at the reception desk. Cannot provide service over the phone or via See Click Fix.

Department of Health – investigation of communicable disease cases is limited. Other limited services include WIC services, Medicaid temporary apps, vital records, certain vaccinations (COVID is still available), and animal control shipping. In the event of an emergency such as a dog bite, please dial 9-1-1.

Parks and Recreation – Online registration or payment services are not available. This can be done in person at the Joplin Athletic Complex. The Schifferdecker swimming pool will be open and will only accept cash. No change in golf course operations.

Joplin Municipal Airport is still operational and has not been affected.

We will keep the public informed as the services are brought back online and we appreciate everyone’s patience.


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