J&K Govt provides 173 online services, to add more in the future: CS J&K

J&K Govt provides 173 online services, to add more in the future: CS J&K

JAMMU, MARCH 3: Chief Secretary Dr. Arun Kumar Mehta today inaugurated a one-day workshop on Digilocker and UMANG at the Convention Center.

The Principal Secretary of the General Administration Department, Manoj Kumar Dwivedi, accompanied the Chief Secretary.

Digi Locker and UMANG director Debabrata Nayak was also present for the occasion.

The workshop, organized by the Jammu and Kashmir e-Governance Agency (JaKeGA), Department of Information Technology, in collaboration with the National e-Governance Division (NeGD), was aimed at educating officials from UT on India’s flagship digital services. – Digilocker and UMANG.

The Chief Secretary said that J&K has already taken the lead in introducing e-services into its operation and now ranks second nationally in e-office implementation. Through its efforts and other strategic policies, the government has succeeded in providing quality digital services in addition to continuing to add more services to facilitate people, he added. He said the government is capable of managing data effectively and the system should strive to improve digital services.

Highlighting the benefits of digital services, the Chief Secretary said this vital utility eliminates the scope for error and corruption in the delivery of public services. These would automate many mundane procedures and possibly require less manual intervention, he added.

The Chief Secretary informed that currently 173 online services are being provided to the citizens of the region and requested the IT department and JaKeGA officers to identify more services to be rolled out later in UT.

The Chief Secretary encouraged the possibility of seamless integration of the Indian Government’s PARICHAY Authentication Service with J&K’s online services. He also called for the incorporation of a payment gateway to facilitate easy submission of fees etc.

The Chief Secretary has asked the JaKeGA to map all public services and prepare detailed project reports to integrate them into the “universal citizen service package”. He also called for the launch of 50 critical services in mobile format within three months. He urged the respective officers to collect people’s feedback on their services through online and offline mode.

“We hope to eliminate all forms of corruption with the introduction of digital services. Society is going through an era of rapid transformation and therefore needs to make the most of the latest technologies to provide hassle-free and corruption-free services to the public,” the Chief Secretary asserted.

During this time, the Chief Secretary discussed in detail various aspects of digital services, their streamlining and the integration of J&K specific services on the UMANG and Digilocker platforms with the Digi Locker and UMANG Director.

Among those present at the event were IT department secretary Prerna Puri; JaKeGA CEO, Amit Sharma; NeGD officers among other J&K officers.

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