Indonesian government blocks online services for Steam, Epic Games and more


UPDATE 08/02/22: Following yesterday’s story, Valve has now registered with Kominfo. Thus, Steam is no longer blocked by the Indonesian government.

PayPal and Yahoo services have also resumed in the country.

At present, however, the Epic Games Store and its services, as well as EA’s Origin, are still blocked. industry analyst Daniel Ahmed said, “there is no official confirmation that [Epic and EA] plan to register at this time.”

The original story continues below.


ORIGINAL STORY 08/01/22: A range of online services, including those of Steam and Epic Games, are currently blocked by the Indonesian government.

The blocks, which also affect Yahoo and PayPal, come after the companies failed to timely comply with a requirement related to Indonesian content moderation laws.

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This Indonesian government regulation (Penyelenggara Sistem Elektronik Swasta (PSE) or Private Electronic System Providers) aims to “[establish] a system of all ESPs operating in Indonesia, [maintain] Indonesia’s digital space, [protect] public access on digital platforms, and [create] a fair system between domestic and foreign ESPs, including tax collection” (thank you, nikopartners).

As reported by Reuters: “Registration is required under rules published at the end of November 2020 and will give authorities broad powers to compel platforms to disclose certain users’ data and to remove content deemed illegal or which “disturbs public order” in four hours in case of emergency and 24 hours if not.”

All international companies operating in Indonesia were required to have registered this weekend. However, many have not done so, resulting in their services being blocked in the country.

An estimated 191 million internet users will be affected by the bans currently in place.

However, it is still possible that these bans will be reversed.

By industry analyst Daniel AhmedIndonesia’s Ministry of Communications and Information Technology (Kominfo) reportedly contacted companies that failed to comply with the new regulations by the deadline, to “ensure compliance and reverse the lockdown”.

Several online services, such as Valorant, PUBG Mobile, and Roblox, have already signed up and registered their compliance with Kominfo. Therefore, their services in Indonesia were not affected.

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