Do you find our online services easy to use or do you find it difficult to find what you are looking for? Does the website give you confidence to do more with us online or does it discourage you and encourage you to call instead?
These are the types of questions we are going to ask. We would like to know your opinion on how we can improve our online services for you.
We will be hosting user research sessions over the next few weeks and are looking for people to participate. The online sessions will be via video call and will last between 45 and 60 minutes.
People who take part will receive £10 Love Cambridge Gift Voucher as a thank you for their time.
We are looking for Cambridge City residents from all walks of life to give us feedback on the effectiveness of our website and other online services.
Whether you use our online services often or infrequently, we want to hear from you. Our goal is to understand how you interact with us, the tasks you perform, how you find information and how we could improve this.
We work with an external company, 6bythreeto run the sessions.
Please follow the link above to register your interest.
Participants must be at least 18 years old.