Forte Oil rolls out new payment solutions and online services

Forte Oil Plc. (Forte Oil), a leading player in Nigeria’s downstream oil sector, is pleased to announce the relaunch of its mobile payment solutions and services package which includes the FO App, FO Advantage Card, ‘OTD (Order to Delivery) and an e-Commerce website.

The company also announced a partnership with a leading Nigerian financial institution, Guaranty Trust Bank Plc, which enables cardless product payment and withdrawals at select Forte Oil service stations via the bank’s USSD code *737#.

The new suite of services aims to prioritize convenience in the customer experience journey.

In a series of tweets officially announcing the relaunch of these products and services, Akin Akinfemiwa, CEO of Forte Oil Group, said the following:

“These products and services aim to create a new world of convenience and prompt service for our many customers in our bid to maintain our leadership position in the Nigerian downstream petroleum sector.”

“The FO app is our one-stop-shop for our retail and business customers, designed to bring our products and services to your handheld devices. This means you can transact with us in real time, regardless of your geographic location. The FO app consists of your On Delivery (OTD) order, FO Advantage Card, FO Store and My Wallet.

“Order-to-delivery (OTD) allows our customers to engage in seamless end-to-end transactions with very little or no human interface, and provides step-by-step tracking of every transaction, from order to the delivery.”

“The FO Advantage is a MasterCard debit card that works across multiple channels and rewards you for earning points when you purchase products from our various outlets. The FO card is beneficial to corporate fleet managers and existing households as it eliminates the disbursement of cash to staff to purchase fuel at retail outlets, thereby improving accountability in fuel purchase and other petroleum products in this regard.

Mr. Akinfemiwa also reminded the audience of the company’s dedication to delivering a superior customer service experience, through the use of technology.

The full functionality of the FO app is available for download from the iOS App Store and Google Play Store and you can purchase Forte Oil products from the e-commerce site.

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