Deutsche Bank and smart cooperate on online payment for the new smart #1


  • The smart #1 makes buying a car as easy, safe and convenient as shopping for clothes on the internet
  • Only 6 steps to purchase the first smart all-electric compact SUV
  • The pre-order phase begins on October 18, 2022

With the new smart #1, smart is not only innovating in terms of technology and design. The company is also taking a whole new approach to sales. The next generation of all-electric vehicles will not only be available in stationary retail – customers can also configure their smart #1 completely online and buy it online in just 6 steps.

To ensure that payment processing works just as smartly, Deutsche Bank is now a strong partner on board: just in time for the start of the pre-order phase on October 18, 2022, on the way to the market launch in Germany in December. 2022, Deutsche Bank supports European payment transactions and offers potential customers on smart’s e-commerce platform tailor-made payment options.

smart and Deutsche Bank make direct online sales easier than ever: With just a few clicks, customers can order their smart #1 on the smart eCommerce platform and immediately receive the appropriate payment processing. In addition to setting up the payment interface for buyers, Deutsche Bank manages incoming payments, management of payment flows, verification of new suppliers on the platform (e.g. home charging point suppliers ) and transfers to suppliers throughout Europe. In general, direct deposit and manual bank transfer payment methods are possible when purchasing through the smart e-commerce platform. All payments go through the bank’s own systems – this leads to a high level of transaction security and thus strengthens customer confidence in the new type of online direct selling.

The entire transaction takes place digitally – only 6 steps required

Pre-orders and reservations for the new smart will be possible on the smart eCommerce platform from October 18, 2022. Delivery and sales will start in Germany in December 2022. France, Italy and other European countries will follow in 2023 On the smart eCommerce platform, customers have the option of buying or renting their new smart #1. Whichever model the customer chooses: the entire transaction takes place digitally. In addition, interested parties do not have to click through long menus: the entire purchase process can be completed in just 6 steps. And, of course, smart customers always have the opportunity to get to know each other and buy the smart #1 for an on-site test drive from a sales or service partner of their choice.

Security and privacy are top priorities

Both partners use appropriate technical and organizational measures to ensure secure data processing. Whether via the eCommerce by smart platform or the online payment offered by Deutsche Bank. The partners go hand in hand when it comes to data protection and data security.

Buy smart #1 conveniently, easily and securely online

“Together with Deutsche Bank and our leasing partner, we are making direct car sales as convenient, simple and secure as buying on the Internet”, says Martin Günther, CFO of smart Europe. “On our e-commerce platform, our customers configure their smart, decide whether to buy or rent and, if they wish, the appropriate financing.”

Deutsche Bank wants to grow with online marketplaces

Through the cooperation with smart, Deutsche Bank is continuing its strategy to establish itself as a comprehensive financial service provider for digital marketplaces. “Particularly in the area of ​​mobility, there is currently a huge need for innovative payment methods from digital marketplace providers and car manufacturers – the potential for banks offering smart processing solutions is to all the more important,” says Ole Matthiessen, head of cash management at Deutsche Bank. “Direct car manufacturer sales will continue to grow in importance in the future. Banks ensure quick and easy payment – ​​across currency borders.

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