Over the past two decades, with advancements and new innovations in the field of communication technologies, the world has seen exponential growth in online services and with the devastating invasion of the coronavirus pandemic, these services have become part of integral to human life.
Nowadays, any service, whether from private entities or government agencies, can be used with the click of a button from the comfort of home at any time, eliminating the need to visit offices, most time several times. , for a single service.
Qatar is one of the leading countries, which has rapidly embraced digital developments and as a result, the country has achieved nearly one hundred percent digital literacy and almost all services are available online. Recently, Hamad Medical Corporation (HMC) encouraged people to use the online medical reporting service, which is available at all HMC-operated health facilities.
Through the easy-to-use online service, patients can easily request copies of their medical report and a hard copy will be delivered to the applicant at their doorstep via Qatar Post, said HMC Executive Director of Media Relations Nayef Al Shammari . An applicant, patient, or a close relative of the patient, 18 years of age or older with proper authorization, may request the release of medical information. Such a report can be requested by parents for their children or grandchildren, adult children for their parents or grandparents, siblings, spouse and guardians with relevant documents, the HMC added.
Medical reports can be applied by submitting applications through the HMC website in Arabic or English and payment of prescribed fees can be made through a secure portal through Qatar National Bank. The applicant will have the option of having a hard copy of the report delivered to their doorstep for a nominal fee paid to Qatar Post, or it can be used by email.
The new facility eliminates the need to visit HMC facilities often multiple times, submit the application, wait to pay the fee at the cashier’s office, and then follow another visit to pick up the documents. The service was launched in November 2020 during the pandemic when people were not encouraged to visit hospital facilities to avoid the risk of getting infected and now the service is available with all HMC facilities.
Not only is the service more convenient for the patient, but it will also reduce the number of people visiting hospitals for the sole purpose of obtaining medical reports. When authorities make services more user-friendly, people should enjoy the facilities and refrain from overburdening hospitals and making them more patient-friendly.