800 upcoming online services under Atalji Jana Snehi Kendras: ARC panel

From our special correspondent
Daijiworld Media Network

Bangalore, July 3: Almost 800 online services offered by all ministries will report to Atalji Jana Snehi Kendras (AJSK) as a one-stop-shop for citizens, if the recommendations of the Karnataka Administrative Reform Commission (ARC) are accepted by the state government.

The Karnataka ARC led by former TM Chief Secretary Vijaya Bhaskar, in its first report submitted to Chief Minister BS Yediyurappa in Bengaluru on Saturday, suggested the abolition of the four offices of regional commissioners and the establishment of a commissioner for regional commissioners. revenues at the state level in addition to giving the possibility for citizens to go to any RTO office in Bengaluru city to benefit from the services, as in the case of the registration of documents in the sub-offices. registrar.

The ARC has made a wide range of recommendations across the three key departments of Revenue, Food and Civilian Supplies, and Consumer and Transportation, which it says account for nearly 80% of all service requests. citizen-centered.

The commission recommended that around 800 services be available through Bangalore One, Karnataka One, Gram Panchayat Bapuji Seva Kendras and common service centers.

Karnataka Mobile One app should be redeveloped using the latest technology to provide all Karnataka government electronic services via mobiles, and tatkal service provision should be provided for all services for faster delivery to higher fees.

In the relevant urban areas, he said that the city corporation, city council, city council or city panchayats may be authorized to issue certain tax services such as family tree, certificates. of residence, which does not relate to land, income or caste.

The Mojini, Fruits and Bhoomi databases should be integrated for transparent delivery of tax services and the assessment of a family’s income for the issuance of an income certificate should be based on the applicant’s self-declaration in a format suggested by the Commission, indicating all possible sources of income. and income received. He also wanted all pension plans (including unpaid) from various departments, such as pensions for Devadasi women, senior artists, etc., could be integrated into the Navodaya app.

About 15 popular certificates can be generated automatically by AJSK and sent to the digi-locker of relevant persons without any request so that citizens do not need to carry originals or authenticated copies of documents to be submitted to authorities.

As for the transport department, the E-Office system recommended by ARC should be used by all RTO offices and Transport department offices for better efficiency and payment systems based on QR codes, machines debit and credit card payments can be installed at RTO offices to reduce payment times and reduce the cash component of the payment. A project to digitize and digitize old records, starting with the old, transaction-heavy RTO offices, can be implemented to cover all RTO offices in a few years.

The state government had formed the ARC under the chairmanship of Vijaya Bhaskar on January 7, 2021, who decided to focus on improving the living comfort of citizens by examining citizen-centered services to identify how the ease of delivery, work processes and electronic delivery of these services could be improved.

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